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F.A.Q.s
Frequently asked questions
The Smellys
General
Payments / Policies
Order Process
How Long Do Your Smellys Last?
Our standard fragrance lasts approximately 7–14 days of in-car use. Our premium fragrance (+30% strength) lasts approximately 14–20 days. Some scents naturally last longer than others, and heat, humidity and ventilation all affect how quickly a Smelly releases its fragrance.
If you haven't opened your Smelly, expected shelf life is approximately 12 months stored in a cool, dry, dark place. They'll often last longer than that — we've seen our own bulk batches last 2–3 years with only minor scent and ink fading.
What Shape And Size Is The Smelly?
Almost any shape, up to roughly 9 cm at the widest point. The most common shapes are a cutout matching your logo, or simple geometric ones — circle, square, rectangle. But we love getting creative: car shapes for automotive businesses, dumbbells for gyms, paw prints for pet brands. Tell us what you've imagined and we'll build it.
How Are They Packaged?
Each smelly is individually bagged in a fresh-lock sealed bag and labelled with your scent choice.
We can provide custom hang-sell/retail packaging on a case by case basis so please contact us if you're interested.
How Many Scents Can I Choose?
Orders >500 include 1 scent option.
Orders of 1000 include up to 2 scent options.
Orders of 3000 include up to 3 scent options.
Orders 5000+ include up to 4 scent options.
Do You Do Samples?
Yes — we don't do free samples because everything we make is custom, but we offer sample packs at a small charge to cover materials and freight. Email hello@smellykiwi.co.nz to request one.
What Design Options Are There?
Three paths:
Standard design — free. We take your logo, brand colours, and any extras (slogan, contact info, QR code) and prepare your artwork. Includes 2 revision rounds and a digital proof for your approval.
Premium design — $199. For more complex designs: cartoons, mascots, illustrations, tricky layouts. Includes up to 3 design concepts and 3 revision rounds.
You supply print-ready artwork — no design fee. Send us your file and we'll print it. You're responsible for quality, dimensions and copyright clearance.
All Smellys are double-sided with the same design on both sides as standard. If you'd like different designs across one order — e.g. a 1,000-unit run split four ways — that's a flat $50 per additional design beyond the first.
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